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CX2032 MFP User’s Guide Troubleshooting
164
Error messages during E-mailing
MESSAGE ACTION
Device internal failure.
Reboot the scanner
Reboot the machine, and try again. If the
error is still there, contact your nearest
dealer.
Fail to connect Mail server.
Contact network administrator
Contact your network administrator for
further help.
Fail to get Mail server response.
Contact network administrator
Turn on Log File option in [ADMIN /
MANAGEMENT/ Service mode] to record
and observe network actions and contact
your network administrator or nearest
dealer for further help.
Unpredicted error.
Contact network administrator
Service unavailable
Contact network administrator
Service not available, closing
transmission channel. The Server is
going to shut down.
Contact your network administrator for
further help.
No support SMTP login extension
Contact network administrator
Mail server doesn’t support SMFP login
extension. Contact your network
administrator for further help.
No support SMTP login
authentication
Contact network administrator
Contact your Mail server administrator to
turn on SMTP LOGIN option.
SMTP login error
Check user name
Check your login user name.
Mailbox unavailable
Check “To” address
Requested mail action not taken. Check
“To” address.
Processing error
Contact network administrator
Requested action aborted. Contact your
network administrator for further help.
Insufficient system storage
Contact network administrator
Contact your network administrator for
further help.
Temporary authentication failure
Contact network administrator
Contact your network administrator for
further help on mail server's
authentication mechanism.
Choose SMTP authentication for E-mail
security or turn off the mail server's
authentication and try again.
Command error
Restart scanner
Reboot the machine, and try again. If the
error is still there, contact your nearest
dealer.