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CX2032 MFP User’s Guide Troubleshooting
165
Parameters or argument error
Check network settings
Check if the Device Name is valid. The
Device Name can be found in Menu/
General.
Check “From” address.
Check “To” address.
Contact your network administrator for
further help.
Sequence error
Restart scanner
Reboot the machine, and try later. If the
error is still there, contact your nearest
dealer.
Command parameters not
implemented
Check network settings
Check if the Device Name is valid. The
Device Name can be found in Menu/
General.
Authentication required
Contact network administrator
Contact your network administrator for
further help on mail server's
authentication mechanism.
Choose SMTP authentication for Email
security or turn off the mail server's
authentication and try again.
Action not taken
Check “To” address
Requested action not taken: mailbox
name not allowed. Check “To” address.
User not local
Check “To” address
Check “To” address. Please try again.
Exceeded storage allocation
Check “To” address
Requested action not taken.
Check “To” address.
Check mailbox storage allocation.
Contact your network administrator for
further help.
Mailbox name not allowed
Check “To” address
Requested action not taken: mailbox
name not allowed.
Check “To” address.
Transaction failed
Contact network administrator
Contact your network administrator for
further help.
Connection error
Check network environment
Check network environment.
Check if email attachment size is larger
than the mailbox quota.
File size is too large File size is larger than the “scan size
limit” allowable. Please reduce file size
and retry sending.
MESSAGE ACTION