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Oct 02
Oki B6100 User Guide 6-15
Solving Duplexer Problems
Duplex Makes Unusual Noises
The following characteristics define this duplexer problem:
■ The duplexer makes unusual noises or makes more noise than usual either while idle or
while printing.
■ The duplexer feeds paper without a problem.
■ The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.
1. Open the rear cover of the printer and inspect the inside of the duplexer for jammed paper
or obviously broken components.
Broken components or scraps of paper lodged inside the duplexer may be brushing
against moving parts and causing the noise.
2. Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires ser-
vice.