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Oct 02
5-2 Oki B6100 User Guide
Installation Problems
About this Chapter
This chapter describes the problems that you may encounter when using your printer, and pro-
vides procedures for resolving the problems. This chapter also lists the warning and error mes-
sages that appear on the control panel display.
There are four basic types of printer problems:
■ Installation problems
If there is a problem with the printer when you first turn in on, refer to “Installation Prob-
lems” on page 5-2 for information about possible installation problems.
■ Paper Jams
If there is a paper jam, refer to “Paper Jams” on page 5-5 for procedures to remove the
jam.
■ Print quality problems
If the finished prints delivered to the output tray display image problems such as image
black spots or vertical lines on the page, refer to “Print Image Quality Problems” on page
5-20 and complete the procedure provided for the specific image problem that you have
encountered.
■ Miscellaneous problems
If you have a printer problem but the control panel does not display a warning message or
error message, refer to “Miscellaneous Problems” on page 5-25 and follow the directions
for correcting that problem.
Many of these printer problems are indicated by a warning or error message appearing on the
control panel display. If the printer control panel displays a warning message or error message,
refer to “Warning Messages and Error Messages” on page 5-31 and complete the actions pre-
scribed for the specific warning or error message.
Installation Problems
It is common for simple oversights during printer installation to cause problems when you first
turn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence of
a ready message on the control panel.