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Oct 02
5-6 Oki B6100 User Guide
Paper Jams
The most common causes of paper jams are:
■ The printer is not placed on a level surface.
■ The print media does not conform to the specifications.
■ The paper is not loaded correctly in the front paper tray or the cassette.
■ The paper is wrinkled or curled.
■ The paper guide is not set correctly.
Occasional paper jams result from simple things such as static electricity sticking paper
together— causing several sheets to feed at the same time—or from the feed rolls becoming
slippery from an accumulation of paper dust. Occasional paper jams usually require minor user
intervention that involves reloading the paper or cleaning the feed rolls.
Frequent paper jams can be caused by anything from foreign material in the paper path to a
broken or malfunctioning component. Frequent paper jams may require involved user interven-
tion that includes replacing a consumable item or calling a service technician to troubleshoot
and correct the problem.