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Oct 02
Oki B6100 User Guide 9-17
Solving Offset Catch Tray Problems
Offset Catch Tray Makes Unusual Noises
The following characteristics define this offset catch tray problem:
■ The offset catch tray makes unusual noises or makes more noise than usual either while
idle or while printing.
■ The offset catch tray transports paper without a problem.
■ The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.
1. Open the offset catch tray cover and inspect the inside for jammed paper or obviously
damaged parts.
Broken components or scraps of paper lodged inside the offset catch tray may be brushing
against moving parts and causing the noise.
2. Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires ser-
vice.
Offset Catch Tray will not Offset
The following characteristics define this offset catch tray problem:
■ The offset catch tray does not offset printed sheets.
■ The offset catch tray transports paper without a problem.
■ The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire pro-
cedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.
1. Open the offset catch tray cover and inspect the inside for jammed paper or obviously
damaged parts.
Broken components or scraps of paper lodged inside the offset catch tray may be wedged
against moving parts, preventing the offset roll from moving.
2. Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires ser-
vice.