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Oct 02
Oki B6100 User Guide 8-15
Solving Envelope Feeder Problems
Interpreting Envelope Feeder Error Messages
The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the envelope feeder, the possible cause of the error, and the action to take
to correct the problem. If the control panel shows an error message that concerns another part of
the printer, refer to “Troubleshooting” on page 5-1 for a complete list of all warning and error
messages.
Correcting Miscellaneous Envelope Feeder Problems
Some envelope feeder problems may not cause an error message and may not interfere with the
operation of the printer. If you are experiencing one of the problems listed below and there is no
error message shown on the control panel display, refer to the procedures in the following sec-
tions to check the possible causes of the specific problem.
■ Inoperative envelope feeder
■ Erratic operation
■ Unusual noise
NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does
not. You must enable (activate) the option in the printer driver after the option is installed.
The steps you will follow vary according to both your operating system and your installed printer
driver. Here are the general steps you will follow.
Select the driver you want to work with.
Locate the printer properties section within the printer driver.
Use the pulldown window to select the option.
Activate the option.
Error or Warning
Message Line 1
Error or Warning
Message Line 2
Possible Cause Action
LOAD ENVELOPE Paper Size/Paper Type The envelope tray is
empty.
Load print media into the envelope
tray.
ENV UNIT
FAILURE
Check Feeder The envelope feeder has
been removed or has
failed.
Check the envelope feeder to make
sure it is properly installed. Turn
the printer off, then on. If the
problem reoccurs, contact your
service provider.