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Tsunami MP.11and MP.11a Installation and Management
Ethernet Link does not work
First check the Ethernet LED;
▪ Dim is “no media connected.”
▪ Green and steady is 10 Base-T
▪ Amber and steady is 100 Base-T
▪ Blinking Green or Amber is traffic
Verify pass-through versus cross-over cable.
Cannot use the Web Interface:
1. Open a command prompt window and enter ping <ip address MP.11> (for example ping
10.0.0.1). If the MP.11/a does not respond, make sure that you have the correct IP address.
If the MP.11/a responds, the Ethernet connection is working properly, continue with this procedure.
2. Ensure that you are using one of the following Web browsers:
º Microsoft Internet Explorer version 5.0 or later (Version 6.0 or later recommended)
º Netscape version 6.0 or later.
3. Ensure that you are not using a proxy server for the connection with your Web browser.
4. Ensure that you have not exceeded the maximum number of Web Interface or CLI sessions (with
the CLI command show pelsessions).
5. Double-check the physical network connections. Use a well known unit to ensure the network
connection is properly functioning.
6. Perform network infrastructure troubleshooting (check switches, routers, and so on).
SETUP AND CONFIGURATION ISSUES
The following issues relate to setup and configuration problems.
Lost the MP.11/a Password
If you lost your password, you must reset the MP.11/a to the default settings. See “Hard Reset to
Factory Default” on page 106. The default password is public.
If you record your password, keep it in a safe place.
Appendix B. Troubleshooting 114
CPN 65755B Issue Date: August 2003