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A – Command Line Interface
Create Command
59022-11 A A-19
0
Create Command
Creates support files for troubleshooting switch problems, and certificates for
secure communications for SANsurfer Switch Manager.
Authority Admin session
Syntax create
certificate
support
Keywords certificate
Creates a security certificate on the switch. The security certificate is required to
establish an SSL connection with a management application such as SANsurfer
Switch Manager. The certificate is valid 24 hours before the certificate creation
date and expires 365 days after the creation date. Should the current certificate
become invalid, use the Create Certificate command to create a new one.
support
Assembles all log files and switch memory data into a core dump file
(dump_support.tgz) on the switch. If your workstation has an FTP server, you can
proceed with the command prompts to send the file from the switch to a remote
host. Otherwise, you can use FTP to download the support file from the switch to
your workstation. The support file is useful to technical support personnel for
troubleshooting switch problems. Use this command when directed by your
authorized maintenance provider.
Examples The following is an example of the Create Support command when an FTP server
is available on the workstation:
SANbox2 (admin) #> create support
Log Msg:[Creating the support file - this will take several seconds]
FTP the dump support file to another machine? (y/n): y
Enter IP Address of remote computer: 10.20.33.130
Login name: johndoe
Enter remote directory name: bin/support
Note: To insure the creation of a valid certificate, be sure that the switch and
the workstation time and date are the same. Refer to the following:
”Date Command” on page A-22 for information about setting the
time and date
”Set Command” on page A-58 (Timezone keyword) for information
about setting the time zone on the switch and workstation
”Set Setup Command” on page A-77 (System keyword) for
information about enabling the Network Time Protocol for
synchronizing the time and date on the switch and workstation
from an NTP server.