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Troubleshooting
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Note
❒ If the problem cannot be solved, contact your sales or service representative.
It takes too much
time to resume
printing.
The data is so large or complex that it takes time to process. If the Data In
indicator is blinking, data is being processed. Simply wait until printing
resumes.
The machine was in Energy Saver mode. To resume from Energy Saver
mode, it has to warm up, and this takes time. See General Settings Guide.
Paper is not fed
from the selected
tray.
When you are using a Windows operating system, printer driver settings
override those set using the control panel. Set the desired input tray using
the printer driver.
See the printer driver Help.
Optional compo-
nents connected to
the machine are
not recognized
when using Win-
dows 95/98/Me,
Windows
2000/XP, and
Windows NT 4.0.
You have to configure the option setup in printer properties when bidirec-
tional transmission is not enabled.
See the printer driver Help.
Images are print-
ed in the wrong
orientation.
The feed orientation you selected and the feed orientation selected in the
printer driver's option setup might not be the same. Set the machine's feed
orientation and the printer driver's feed orientation accordingly.
See the printer driver Help.
The printed image
is different from
the image on the
computer's dis-
play.
With certain functions, such as enlargement and reduction, image layout
might be different to that on the computer display.
You might have selected to replace True Type fonts with machine fonts in
the printing process.
To print an image similar to that of the computer display, make settings to
print True Type fonts as an image.
See the printer driver Help.
No transmission
when using 1394
interface connec-
tion
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is connected securely.
B
Restart the computer.
If the error occurs even after executing the above operation, proceed to
the following steps.
C
Unplug the IEEE 1394 interface cable connected to the computer.
D
Run the utility tool for the IEEE 1394 interface board, which is stored in
the following path on the CD-ROM “Printer Drivers and Utilities”:
\UTILITY\1394\
Reference
For more information about using the utility tool for IEEE 1394, see
the README file in the same directory on the CD-ROM.
E
Restart the computer.
Problem Causes and Solutions