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ROUBLESHOOTING
8.24
Irregular faded
patches of print.
There is a paper quality
problem.
Use only paper that meets the
specifications required by the
machine.
Toner may be unevenly
distributed.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.
Black staining
There is a paper quality
problem.
Use only paper that meets the
specifications required by your
machine.
Character voids
The paper may be too
dry.
Try printing with a different batch
of paper.
Background
scatter
The paper may be too
damp.
Try printing with a different batch
of paper. Do not open packets of
paper until necessary so that the
paper does not absorb too much
moisture from the air.
Printing over uneven
surfaces.
If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.
Missing characters
The paper may be too
damp.
Try printing with a different batch
of paper. Do not open packets of
paper until necessary so that the
paper does not absorb too much
moisture from the air.
Back of printout is
dirty
The transfer roller may
be dirty.
Print a few blank pages to clean
the transfer roller.
Faded graphics
Toner may be low.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.
Ensure that you have a spare toner
cartridge.
Condition Probable cause Suggested solutions