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7-14 Troubleshooting
Spots or lines appear on
received faxes.
• Check to see if the phone line is noisy.
• Check the print head in your machine by
making a copy.
• Check the transmitting machine for a dirty
scan glass.
The machine dials a
number, but fails to make a
connection with another
machine.
The other machine may be turned off, out of
paper, or cannot answer incoming calls. Have
the operator of the other machine investigate the
problem.
The machine is unable to
store a document in
memory.
There may be insufficient memory available to
store the document. If the display shows a
MEMORY FULL error message, delete any
documents you no longer need from the
memory, then try storing the document.
Blank areas appear at the
bottom of each page, or on
other pages, only a small
strip of text is printed at the
top of the page.
Check the paper settings in the user option
setup. Refer to Selectable Options on page 1-52.
Symptom Solution
Print the 480cx User Guide