7-18 Troubleshooting
Print Quality Problems
Symptom Cause and Solution
Light or blurred characters. • You may be using Quick Print 600 dpi print
quality or Normal 600 dpi mode. Try using
High 1200 dpi print quality.
• The print cartridge may be running out of
ink. Replace the print cartridge. The Status
monitor shows the amount of ink left in the
cartridge.
• Make sure you are using the correct type of
paper. Try another type of paper.
• You may be printing on the wrong side of
the paper.
• The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.
Solid black areas on
transparencies contain
white streaks.
• Try changing the fill pattern in your
application software.
• The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.
Smudged or dark
characters.
• Make sure you are using the correct type of
paper. Try another type of paper.
• Make sure the paper is straight and
unwrinkled.
• Let ink dry before handling the paper. You
can use ‘Dry Time Delay’ check box in the
print setting. See Main Tab on page 5-8.
• Change the Print Quality setting to Quick
Print 600 dpi. See Main Tab on page 5-8.
• The print head may need cleaning. See
Print Cartridge Nozzle Test on page 8-7.
Print the 480cx User Guide