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FCC Regulations 9-5
9
If you find the telephone line is damaged or the telephone company notifies
you that your machine is causing damage, disconnect the machine from the
telephone line and call for service. Do not reconnect the machine until
necessary repairs are made.
The telephone company will, where practical, notify you when they need to
temporarily disconnect service. However, if action is reasonable and
necessary, but prior notice is not practical, they may still temporarily
disconnect your service. In such cases they must:
Immediately notify you of their temporary action.
Reconnect service when the source of damage is removed.
Inform you of your right to bring a complaint to the FCC under
FCC rules.
The telephone company may make changes to its communications facilities,
equipment, operations, or procedures. Such action must be reasonable,
required in the operation of their business, and consistent with FCC rules.
They must give you prior written notification if the changes can:
Make your machine incompatible with their equipment.
Require modification or alteration of the machine.
Otherwise physically affect performance of the machine.
When programming emergency numbers and/or making test calls to
emergency numbers:
Remain on the line and briefly explain to the dispatcher the reason
for the call before hanging up.
Perform such activities in the off-peak hours, such as early morning
hours or late evenings.
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