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Accessing 3Com Support Databases 131
Accessing 3Com Support Databases
In addition to the 3Com support databases listed in
this section, check the README.TXT files in the ENGLISH,
INSTALLS, and NWSERVER subdirectories and check the
Help text files located in the HELP directory on the EtherCD.
Accessing the 3Com Knowledgebase
To access a database of technical information that
can help you diagnose and solve NIC installation,
configuration, and upgrade problems, go to:
http://knowledgebase.3com.com
Accessing the 3Com NIC Help System
To access the 3Com NIC Help system:
1 Make sure that the NIC, its driver, and the
3Com NIC Diagnostics program are installed.
See Installing the 3Com NIC Diagnostics Program on
page 50 for instructions.
2 Open the Windows Start menu.
3 Select Programs, and then 3Com NIC Utilities.
4 Select 3Com NIC Doctor Help.
The main Help screen appears.
5 Click Help Topics to display a list of Help topics or
click Find to search for a Help topic.
Accessing Release Notes and Frequently Asked Questions
To access release notes and frequently asked questions
about the NIC:
1 Make sure that the NIC, its driver, and the
3Com NIC Diagnostics program are installed.
See Installing the 3Com NIC Diagnostics Program on
page 50 for instructions.
2 Open the Windows Start menu.
3 Select Programs, and then 3Com NIC Utilities.
4 Click 3Com NIC Doctor.
The 3Com NIC Diagnostics General screen appears.