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174 APPENDIX F: TECHNICAL SUPPORT
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com
online technical resources or from your network supplier,
3Com offers technical telephone support services. To find
out more about your support options, call the 3Com
technical telephone support phone number at the location
nearest you.
When you contact 3Com for assistance, have the following
information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including
revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
Here is a list of worldwide technical telephone
support numbers:
Country (Region) Telephone Number
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
P.R. of China
Singapore
S. Korea
From anywhere in S. Korea:
From Seoul:
Taiwan
Thailand
1 800 678 515
800 933 486
+61 2 9937 5085
001 800 61 009
0031 61 6439
1800 801 777
0800 446 398
+61 2 9937 5085
1235 61 266 2602
10800 61 00137 or 021 6350 1590
800 6161 463
00798 611 2230
(0)2 3455 6455
0080 611 261
001 800 611 2000
Europe
From anywhere in Europe, call:
+31 (0)30 6029900 phone
+31 (0)30 6029999 fax