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Modems
The external modem doesn’t work.
n The modem may be turned off or improperly connected.
Make sure it is turned on and that all connections are correct.
n The modem port may not be activated. Open the PowerBook
Setup control panel and make sure that External Modem is
selected.
n If you have an Express Modem, open the Express Modem
control panel and choose Normal. See the user’s guide that
came with your Express Modem for more help.
The internal modem doesn’t work.
n The modem connection may not be activated. Open the
PowerBook Setup control panel and make sure that Internal
Modem is selected.
See the modem manual for more information about using and
solving problems with your modem.
Printers
Your computer can’t find the printer.
n The printer may be turned off. Turn it on.
n The printer may not be selected in the Chooser. Open the
Chooser and select the printer you want to use.
Your printer does not appear in the Chooser window.
n The printer may not be connected properly. Check the
connections between your computer and the printer,
including relevant sections of the network if appropriate.
n The printer software may not be in your System Folder. Close
the Chooser and install the software you need.
n AppleTalk must be active before you can use a network
printer. Make sure that AppleTalk is active in the Chooser.
n If your network has zones, the printer you want may not be in
the currently selected zone. Make sure the correct zone is
selected.
Quick Reference 293