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d. Select the [Resource Details] tab of the Main Panel.
e. Confirm [Network Resource] of [Network Information]. When the network device name is the same as the name
confirmed in a., the error on the network device (L2 switch) can be identified on the specified network device that was
confirmed in a.
Additionally, confirm the status of the specified L2 switch.
For details on how to confirm the L2 switch status, refer to "11.4.4 L2 Switch Status Confirmation".
When there is no network device on which changing state has occurred, one of the following errors may have occurred.
- The wrong access control rules have been applied to the firewall, and passing of communication packet data is being rejected
Use the following procedure to confirm the status of the firewall.
a. Identify the firewall used for the notified L-Platform.
For details on how to specify the firewall, refer to "When the network device on which changing state has occurred is a
firewall or a server load balancer ".
b. Confirm the status of the firewall.
For details on how to confirm the status of the firewall, refer to "11.4.2 Firewall Status Confirmation".
- An error occurred in a network device that is managed using Resource Orchestrator
Request investigation from the network device administrator from the following point of view.
- If an error has occurred on a network device connecting to the network device used for the L-Platform.
- If an error has occurred on a network device on the communication route to the L-Platform
The network device administrator must confirm the network device status, using the following procedure.
a. Log in directly to a network device other than the L-Platform.
b. Confirm the status of the network device.
See
- For details on the rcxadm netdevice command, refer to "3.8 rcxadm netdevice" in the "Reference Guide (Command/XML) CE".
- For details on the operations (such as status confirmation) for network devices, refer to the manuals of network devices.
11.4.1.2 When Changing State is Detected during Status Confirmation Using the ROR
Console
When changing state is detected during status confirmation using the ROR console, it can be determined that an error might have occurred
on the network device which has indicated changing state (a firewall, a server load balancer or an L2 switch).
- When the network device on which changing state has occurred is a firewall
Confirm the status of the firewall.
For details on how to confirm the status of the firewall, refer to "11.4.2 Firewall Status Confirmation".
- When the network device on which changing state has occurred is a server load balancer
Confirm the status of the server load balancer.
For details on how to confirm the status of the server load balancer, refer to "11.4.3 Server Load Balancer Status Confirmation".
- When the network device on which changing state has occurred is an L2 switch
Check the status of the L2 switch.
For details on how to confirm the L2 switch status, refer to "11.4.4 L2 Switch Status Confirmation".
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