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- Configuration or modification of network devices such as firewalls or server load balancers
Figure 7.1 Flow of Corrective Actions when a Problem Occurs during L-Platform Operation
1. The tenant user performs L-Platform creation, modification or deletion, or network device configuration or modification.
2. Problem Occurrence
L-Platform creation, modification or deletion, or network device configuration or modification ends abnormally.
3. Investigation Request
The tenant user requests investigation of the cause of the operation failure by the tenant administrator. When requesting investigation,
provide detailed information about the failed operation or output message.
The tenant administrator provides the information obtained from the tenant user to the infrastructure administrator, and requests
investigation of the cause of the operation failure.
4. Problem Cause Investigation
Based on the information obtained from the tenant administrator, the infrastructure administrator investigates problems with the
script configuring the network devices, the hardware, or the communication route.
5. Corrective Action
The infrastructure administrator performs the following corrective actions:
- When there are errors in the script configuring the network device, the infrastructure administrator modifies the script.
- When an error occurs on hardware or the communication route, the infrastructure administrator replaces the hardware.
6. Reporting of Investigation Results
After completing corrective action, the infrastructure administrator reports the results of investigation to the tenant administrator or
the tenant user, and requests operation of the L-Platform.
7. Operation of the L-Platform
The tenant user performs operation of the L-Platform again.
7.2.7 Setting Alive Monitoring
When using alive monitoring on an L-Platform, it needs to be deployed specifying an L-Server template in which the setting of activity
monitoring is enabled.
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