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Solution
HP Instant Share cannot be set up on your HP all-in-one. The HP Instant Share
feature is not installed.
➔
To enable the HP Instant Share feature, insert the installation CD that came
with your product and select Typical (Recommended).
– If you need an installation CD for an HP Officejet 7300 series all-in-one,
you can order one from www.hp.com/support.
– If you need an installation CD for an HP Officejet 7400 series all-in-one,
you can order one from www.hp.com/support.
Note If your system does not meet the system requirements for a Typical
software installation, you will not be able to install and use HP Instant
Share.
You need to install device software
Solution
You have not installed the HP all-in-one software.
➔
To install the HP all-in-one software, insert the installation CD that came with
your product and select Typical (Recommended).
– If you need an installation CD for an HP Officejet 7300 series all-in-one,
you can order one from www.hp.com/support.
– If you need an installation CD for an HP Officejet 7400 series all-in-one,
you can order one from www.hp.com/support.
(HP Instant Share) Not Set Up
Solution
You have pressed the HP Instant Share button and your HP all-in-one is not
registered with HP Instant Share.
1 Press 1 to select Yes, set up HP Instant Share for easy photo sharing.
The HP Instant Share Setup Wizard opens in a browser on your computer.
2 Follow the onscreen instructions to obtain an HP Passport account and set up
your HP all-in-one for HP Instant Share.
HP Instant Share is not set up or network is not available
Solution
You have not set up HP Instant Share on your device.
1 Press HP Instant Share on the control panel of your HP all-in-one.
2 Press 1 to select Yes, set up HP Instant Share for easy photo sharing.
The HP Instant Share Setup Wizard opens in a browser on your computer.
3 Follow the onscreen instructions to obtain an HP Passport account and set up
your HP all-in-one for HP Instant Share.
Solution
The network is not available.
➔
For detailed information, see the Network Guide that came with your HP all-
in-one.
Chapter 16
170 HP Officejet 7300/7400 series all-in-one
Troubleshooting information