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For more information, see To check the DNS IP address.
2 If the DNS IP address is valid, try connecting again later.
Failed to connect to HP Instant Share. Check proxy address.
Solution
The DNS server could not resolve the proxy URL to an IP address.
1 Verify the proxy information used by your HP all-in-one.
For more information, see To check your proxy settings.
2 If the proxy information is valid, try connecting again later.
Connection lost to HP Instant Share service.
Solution
The HP all-in-one lost its connection to the HP Instant Share service.
1 Check physical network connections and make sure the network is
operational.
For more information, see the Setup and Network Guides that came with your
HP all-in-one.
2 Once you verify network connectivity, retry the task.
Send image collections errors
Use this section to solve errors generated when problems are encountered sending
images from your HP all-in-one to a selected destination.
Corrupted Destination file found.
Solution
There is something wrong with the format of the Destination (Intent) file on the
memory card.
➔
Consult the user documentation that came with your camera and reassign
intents on the memory card.
Destination not authorized on this device.
Solution
One or more of the HP Instant Share destinations does not belong to the registered
user of the device.
➔
Make sure the camera and HP all-in-one are registered under the same
HP Passport account.
Memory card error
Solution
The memory card might be defective.
1 Remove the memory card from the HP all-in-one, and then reinsert the card.
2 If this does not work, shut down and restart your HP all-in-one.
3 If this does not work, reformat the memory card.
As a last resort, replace the memory card.
User Guide 183
Troubleshooting information