11.00.YY Internal clock error
Description
The product real time clock has experienced an error.
◦
01=dead clock
◦
02=dead real time clock
Recommended action
Whenever the product is turned off and then turned on again, set the time and date at the control
panel.
If the error persists, you might need to replace the formatter.
13.00.00
Description
Generic jam event code.
Recommended action
Check the product for a jam. See the clear jams section in the service manual.
13.A3.FF
Description
Power on jam at the Tray 3 feed sensor.
Recommended action
Check the product for a jam. See the clear jams section in the service manual.
13.D3.DZ
Description
Late to duplex re-feed jam
Z = fuser mode
Recommended action
Check the product for a jam. See the clear jams section in the service manual.
418 Chapter 3 Solve problems ENWW