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This jam occurs when the paper does not reach the Tray 3 feed sensor (SR1) in designated amount
of time after the Tray 4 feed sensor (SR1) sensed the leading edge.
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13.A5.D5 (event code)
Misfeed from Tray 5
This jam occurs when the paper does not reach the Tray 3 feed sensor (SR1) in designated amount
of time after the Tray 4 feed sensor (SR1) sensed the leading edge.
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13.A6.D6 (event code)
Misfeed jam from Tray 6
This jam occurs when the paper does not reach the feed sensor of each tray in designated amount
of time after the start of paper pickup.
Recommended action
Clear the jam. See the clear jams section in the service manual.
20.00.00 Insufficient memory To continue, press OK
Description
The product has experienced a memory error. You might have tried to transfer too many fonts or
macros.
Recommended action
Press the OK button to print the transferred data (some data might be lost), and then simplify the print
job or install additional memory.
21.00.00 Page too complex
Description
The page decompression process was too slow for the printer.
Recommended action
Press the OK button to continue printing (some data might be lost).
32.1C.XX
Description
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32.1C.01 (event code)
NVRAM backup/restore service backup started
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32.1C.02 (event code)
NVRAM backup/restore service restore started
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32.1C.03 (event code)
ENWW
Tools for troubleshooting
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