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Table 3-59 Causes and solutions for pickup delay and pickup stationary jams (continued)
Cause Solution
Multiple feed of media If the tray 3 pickup roller, separation roller, or feed roller is worn or deformed,
replace any defective parts.
The paper-feeder media-feed sensor lever is
set incorrectly or damaged.
Check the sensor lever to make sure it is set correctly. If it is damaged, replace
the paper-feeder assembly.
The spring of the paper-feeder media-feed
sensor lever is unhooked.
Check the spring and place it in correct position.
Poor contact of the paper-feeder media-feed
sensor connector.
Reconnect the connector (J406) on the connector PCA and connector (J22) of
the paper-feeder media feed sensor.
A tray feed sensor is defective. Run the manual sensor test to verify that the tray feed sensor is functioning
properly. See
Tray/Bin manual sensor test on page 300 for information. If it is
not, replace the pickup assembly of the specific tray.
Table 3-60 Causes and solutions for residual media jams
Cause Solution
The sensor that detects residual paper jams is
set incorrectly or damaged.
Run the manual sensor test to verify which sensor detects the paper. See
Tray/
Bin manual sensor test on page 300 for information. Check the sensor lever to
make sure it is set correctly. If it is damaged, replace the corresponding
pickup assembly.
The spring of the sensor lever that detects
residual paper jams is unhooked.
Run the manual sensor test to verify which sensor detects the paper. See
Tray/
Bin manual sensor test on page 300 for information. Check the spring of the
sensor lever to make sure it is set correctly.
Poor contact exists in the sensor that detects
residual paper jams.
Run the manual sensor test to verify which sensor detects the paper. See
Tray/
Bin manual sensor test on page 300 for information. Reconnect the following
corresponding sensor connectors:
The sensor that detects residual paper jams is
defective.
Run the sensor test in the sensor monitor mode to verify which sensor detects
the paper. Replace media feed sensor.
514 Chapter 3 Solve problems ENWW