Filter
Top Products
This jam occurs when the paper does not reach the Tray 3 feed sensor (SR1) in designated amount
of time after the Tray 6 feed sensor (SR91) sensed the leading edge.
◦
13.A5.D6 (event code)
Late to path jam from Tray 6
This jam occurs when the paper does not reach the Tray 5 feed sensor (SR81) in designated
amount of time after the Tray 6 feed sensor (SR91) sensed the leading edge.
Recommended action
Clear the jam. See the clear jams section in the service manual.
13.WX.YZ Jam in middle right door
Description
◦
13.A3.D4 (event code)
Late to path jam from Tray 4
This jam occurs when the paper does not reach the Tray 3 feed sensor (SR1) in designated amount
of time after the Tray 4 feed sensor (SR1) sensed the leading edge.
Recommended action
Clear the jam. See the clear jams section in the service manual.
13.WX.YZ Jam in right door
Description
◦
13.B2.AZ (event code)
Stopped at registration jam.
This jam occurs when the media is longer than the longest Universal size, (470 mm; 18.50 in), by
40 mm (1.57 in) or more, and printing from Tray 1.
However, this jam occurs when the media that is longer than the designated length by 40 mm
(1.57 in) and more is detected, if the media that is longer than the longest Universal is designated.
This jam occurs when the media longer than LEDGER-P by 40 mm (1.57 in) or more is detected at
printing from Tray 2 through Tray 6.
Z = the source tray number
◦
13.B2.DD (event code)
Late to registration jam, from duplexer
This jam occurs when the paper does not reach the TOP sensor in designated amount of time after
it is reversed at the switchback position.
Z = D for duplexer
ENWW
Tools for troubleshooting
423