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Identifying the print media path
Use the following table to locate instructions for a particular jam:
Jam message Go to page:
200 and 201 Paper Jam Remove Cartridge 125
202 Paper Jam Open Rear Door 128
23x Paper Jam 131
231 Paper Jam Check Duplex 131
232 Paper Jam Check Duplex and 233 Paper Jam Check
Duplex
135
234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex,
and 238 Paper Jam Check Duplex
137
236 Paper Jam Check Duplex 140
237 Paper Jam Check Duplex 141
239 Paper Jam Check Duplex 145
24x Paper Jam Check Tray x 151
250 Paper Jam Check MP Feeder 157
260 Paper Jam Check Env Feeder 158
27x Paper Jam Check Bin x 160
28x Paper Jam 164
280 Paper Jam Check Finisher 164
281 Paper Jam Check Finisher 165
282 Staple Jam Check Stapler 167
283 Staple Jam Check Stapler 171