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24x Paper Jam Check Tray x
Across three trays
This type of jam may occur if you are using legal-size print media in the trays or if you have a 250-
sheet drawer installed with other optional drawers.
1 Pull the tray out of the support unit. If only a short section of the print media is visible, do not
pull down to remove the print media.
2 Gently slide the tray back into the support unit.
3 Pull the tray out of the support unit that is above the tray you just closed.
4 Pull the print media either up or down. If it does not pull easily one way, try the other way.
5 Slide the tray back into the support unit.
Note: With this type of jam, there may be another jam under the print cartridge. Remove
the cartridge and any jammed print media, and then reinstall the cartridge.