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260 Paper Jam Check Env Feeder
260 Paper Jam Check Env Feeder
Envelope jams may occur in two areas.
Note: To resolve the message, you must clear all envelopes from the print media path.
For instructions on clearing the jam, click the area where the jam occurred:
• At entry into the envelope feeder
• Between the envelope feeder and the printer
At entry into the envelope feeder
Since the envelope feeder feeds envelopes from the bottom of the stack, the envelope on the bottom
is jammed.
1 Lift the envelope weight.
2 Flip the envelope weight back toward the printer.
3 Remove the stack of envelopes from the envelope feeder.
4 Slowly pull the jammed envelope straight out toward you.
5 Replace the stack of envelopes in the envelope feeder.
6 Adjust the envelope edge guide.
7 Lower the envelope weight to the stack.
Note: If envelope jams continue to occur, repeat these steps and feed a single envelope
between steps 4 and 5. This may correct the problem.