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23x Paper Jam
If the print media does not move immediately when you pull, stop pulling. Open the upper front door
and pull the print media out.
23x Paper Jam
Jams in the optional duplex unit result in a 23x message, where x represents specific jam areas.
The second line of the operator panel indicates the jam area.
231 Paper Jam Check Duplex
Note: To resolve the message, you must clear all print media from the print media path.
1 Open the printer rear door.
2 Remove any print media based on what part is visible.