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23x Paper Jam
239 Paper Jam Check Duplex
Note: To resolve the message, you must clear all print media from the print media path.
1 Open the printer rear door.
2 Remove any print media based on what part is visible.
• If the middle section of print media is visible, grasp it on both sides and gently pull it
straight out.
• If print media is still in the fuser area, open the upper front door and remove the print
media.