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24x Paper Jam Check Tray x
18 Hold the duplex front access cover level while you slide it back into the duplex unit. Make sure
it snaps into place.
19 Slide the standard tray back into the printer.
24x Paper Jam Check Tray x
Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where
the jam has occurred.
Note: To resolve the message, you must clear all print media from the print media path.
For instructions on clearing the jam, click the area where the jam occurred:
• On the incline surface of a tray or across two trays
• Across three trays
(This may happen if you are using legal-size print media in the trays or if you have an optional
250-sheet drawer installed with other optional drawers.)
• Across a tray, the duplex unit, and the standard tray
• Between the envelope feeder and the printer
• In the optional 2000-sheet drawer