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27x Paper Jam Check Bin x
7 Pull the envelope straight out of the printer.
Note: You may have to remove the print cartridge to get the envelope out. See reinstall
the print cartridge for instructions.
8 Reinstall the envelope feeder. Make sure it snaps into place.
9 Close the printer upper front door.
10 Replace the stack of envelopes in the envelope feeder.
11 Adjust the envelope edge guide.
12 Lower the envelope weight to the stack.
27x Paper Jam Check Bin x
Jams in two areas result in a 27x Paper Jam message, where x represents the bin number where
the jam has occurred.
Note: To resolve the message, you must clear all print media from the print media path.
Jams in optional output bins (output expander, high-capacity output stacker, or 5-bin mailbox) may
be:
• In an optional output bin
• Between output bins