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CHAPTER
10
Troubleshooting Tools and
Resources
This chapter contains information and procedures for correcting faults in initial
configuration and subsequent faults.
Additional information and resources are available at
http://www.sun.com/service/support/sunsolve/index.html.
The website contains information on software versions and provides necessary
patches for customers.
Diagnostics
This section describes tools and resources essential for troubleshooting a Sun
StorEdge Network FC Switch-8 and Switch-16 Version 3.0 switch. Use this
information as well as information found in the appropriate hardware specific
manuals to determine the problem and the service required.
▼ To Identify the Problem:
Check one or a combination of resources. Make sure you capture the information
you gather for a service call, if you need one.
Host Based Files:
■ /var/adm/messages
■ /etc/raid/rmlog.log (for A3500FC, if applicable)
■ Sun StorEdge T3 Array syslog (can be forwarded to the host)