140 Sun StorEdge Network FC Switch-8 and Switch-16 Installation and Configuration Guide • October 2001
path and that the path is not available for a failover operation. Both paths of a dual
connected Sun StorEdge A5200 array are ONLINE. Only one path of a Sun StorEdge
T3 array is ONLINE; the other path is STANDBY.
■ Check that the cfgadm listing to verify Ap_Ids, representing Fabric-connected
Sun StorEdge T3 Array paths, are configured and in the normal condition.
■ Check /var/adm/messages or Network Storage Agent for any related errors
■ Check the SANsurfer GUI for error counters.
If the problem persists, contact your Sun Service representative.
Problems and Corrective Measures—Error
Messages
Problem
ONLINE/OFFLINE messages appear in /var/adm/messages or on the console.
Corrective Measures
■ Check the SANsurfer GUI port details for increasing error counters.
■ Run Stortools to test HBA status (qlctest).
■ Check Network Storage Agent for messages or events.
If the problem persists, contact your Sun Service representative.
Problems and Corrective Measures—Switch
Problem
You cannot connect to a switch with the SANsurfer GUI.
Corrective Measures
■ Verify that the switch is powered on and has an Ethernet cable connected to it.
■ Make sure the switch is not in Force Prom Mode.