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PinPoint EDGE/GPRS - User Guide, version 2.32 150
AirLink Technical Support
If you encounter problems with operation of your PinPoint, AirLink’s support staff can help.
AirLink Support Web Site
The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and
other documentation: http://www.airlink.com/support.
AirLink Documentation and Guides
• User Guides - These guides are specific to your modem type, cellular provider, and cellular
technology and contain comprehensive information about the operation of the modem and its
features.
• Quick Start guides - These guides are also specific to the modem type, cellular provider, and
cellular technology and are a step by step guide to activating the modem using the Setup Wiz
-
ard or other steps as applicable.
• Utility Guides - These guides focus on the features of one of the AirLink modem utilities:
Wireless Ace, AceView, AceNet, Modem Doctor, etc.
• Application Notes and How-To Guides - These guides detail configuring the modem to work
with a specific feature set or how the modem can be set up to work with a specific 3rd party
(non-AirLink) device.
• Data Sheets and White Papers - These are technology based information documents.
Contacting Technical Support
For support assistance please email support@airlink.com or call 510-781-9760 Monday through
Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week
-
ends or holidays.
AirLink Technical Support