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Feature Description
Issue 4 August 2002
1-5
Office Caller ID
Depending on the XMOBILE Station administration, the EC500 cell phone gains
the identity of the user’s office extension when calling into the office switch. When
the EC500 user is administered to send the office caller ID and calls into the
office, the person receiving the call sees the office name and number of the caller,
not the cell phone caller ID. This type of administration provides both in-house
Caller Identification at the destination phone and allows the user to bridge onto
the office phone.
When the EC500 cell phone is administered to send office caller ID, this behavior
is in effect whether the EC500 extensions are enabled or disabled. However,
while someone else is using the line appearance on the office phone that is the
same as that administered for the EC500 cell phone call to send office caller ID,
the office caller ID is temporarily not available.
An EC500 cell phone that is administered to gain the identity of the office phone
has the following functionality:
1. When calling a number on the office switch, the user’s name and office
phone extension appear as Caller Identification on the destination phone.
2. Because of the bridging administration that causes the EC500 cell phone
to gain the identity of the office phone, the user can initiate a call to the
office on the EC500 cell phone, walk into the office, and then pick up that
same call, in progress, on the office phone.
3. When calling into the same office switch on which EC500 is administered,
the EC500 cell phone keypad functions as if it were an office phone
extension.
For example:
■ When a user calls into Corporate Voicemail, the EC500 becomes
essentially an extension on the switch and will be recognized by the
voice mail system as such.
■ When a user calls into the EC500 Access Number from an EC500
Cell Phone that sends office caller ID and invokes the EC500
enable/disable or Change Station Security Code Feature Access
codes, the EC500 cell phone behaves as if it were an extension on
the switch.
This feature is best administered by setting the
Mapping Mode field on the
Station screen to
both for the XMOBILE station associated with the second line
appearance of the office phone. The first line appearance should be set to
termination on this screen.