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Avaya EC500 - Other Configurations
A-2 Issue 4 August 2002
Standalone Setup - A single cell phone used as a member of a hunt group or
coverage group; one extension is administered. This extension can be
administered to send an office caller ID.
NOTE:
For users who do not require a physical on-site office number, the cell phone
can be bridged to an Administration Without Hardware (AWOH) extension.
In this way the user still has an enterprise presence for incoming business
calls via the cell phone.
In general the installation, administration, and maintenance of these modes are
identical to what is described in this guide for the Dual Bridge Mode because the
loop trunk administration and XMOBILE station administration use the same
procedures.
The following are considerations for these different configurations.
For Multiple Bridge Mode the user may want to enable and disable each
XMOBILE station extension individually. If so, the user needs to be told the
extension number and Security Code of each XMOBILE station.
For Standalone mode:
■ A local user wishing to call the XMOBILE station may activate automatic
callback towards it. When the cell phone ends its call, the automatic
callback feature works normally. (It calls the local user and then the cell
phone).
■ If the standalone cellular phone is part of an ACD split or skill, system
measurements show that the call has been answered.
■ Although XMOBILE stations may be administered in ACD splits and skills,
there is no way to invoke ACD Feature Access Codes from the cell phone.
Therefore, the XMOBILE station must be logged in via another means such
as:
— Administration of an office number as a bridge of the XMOBILE.
— A computer telephone interface.
— Auto available splits.
■ Use of auto available splits is an option. Note that service observing is not
possible using a cell phone.
■ Although an XMOBILE station can be administered for call waiting
(independent of the Cellular Service Provider’s call waiting capability), use
of this is not recommended because of its limitations and potential for
confusion to the user. For DEFINITY or Avaya Communications Server
running MultiVantage software-based call waiting there is no way to
retrieve the waiting call other than ending the current one.