Filter
Top Products
Feature Interactions
Issue 4 August 2002
1-13
office caller ID. The EC500 XMOBILE station associated with the first line
appearance should be set to
termination.
If the
Mapping Mode field entry is set to administer the EC500 cell phone to gain
the identity of the office phone, then the EC500 call into the switch acts as if it
originated from the XMOBILE station with the following results:
■ Status station of the XMOBILE station shows it off-hook. It shows both the
port used on the inbound group and the other connected port.
■ Any office number busy indicators tracking the XMOBILE station light up to
show that it is busy.
■ Any other station linked to the call as part of a bridge or temporary bridge is
able to bridge on to that call.
■ The office name and number associated with the XMOBILE station
appears as the Caller Identification number.
■ The EC500 cell phone call is automatically bridged onto the EC500 user’s
desk phone, as well as connecting with the destination number.
Feature Interactions
Generally, an XMOBILE station may be administered (and used) like an analog
station. The following are exceptions:
Attendant
If the Calls Allowed field is internal, attendant-originated and attendant
extended calls are not delivered.
Cellular Service Provider Voice Mail
While XMOBILE stations may have standard DEFINITY or Avaya
Communications Server running MultiVantage software voice mail coverage (i.e.
AUDIX®), cell phones usually have voice mail coverage from the Service
Provider. Although there is no way to indicate a preference for use of a specific
system, there is a way to coordinate the two systems.
It is generally possible to set up the number of don’t answer rings so that one or
the other always answer first. However, there are coverage options in both the
DEFINITY or Avaya Communications Server running MultiVantage software
(busy, active, send-all-calls) and the network (cell phone unavailable, network
congested) that causes a call to immediately go to the respective voice mail.
Users should realize that an unanswered call might result in a voice mail message
in either mailbox.