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Installation and Administration Test
4-2 Issue 4 August 2002
3. To test whether the cell phone’s second call appearance is in service,
follow these steps:
■ Using a Touch Tone telephone, dial the user’s office phone number.
■ Begin your "test" conversation by answering the call ringing on the
cell phone.
■ With the test conversation in place and active, place another call to
the user’s primary extension. The call should ring at the second call
appearance on the private extension, as well as at the cell phone.
Also, the cell phone’s display screen should show the second
incoming call. Using the Service Provider’s call waiting feature,
answer the second call.
If any of the test procedures fail, depending on the problem encountered, the
installation team needs to double check that all administration entries were input
correctly. If they are administered correctly, see Chapter 6, "
Troubleshooting", for
further problem resolution procedures.