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Troubleshooting
6-8 Issue 4 August 2002
Terminal Error Codes
When the service state of an XMOBILE station changes from In-Service to
Out-of-Service, error type 18 is logged in the error log against the XMOBILE
station and a warning alarm is raised and logged in the alarm log.
When the service state of an XMOBILE station changes from Out-of-Service to
In-Service, error type 18 is removed from the error log and the warning alarm is
removed from the alarm log.
See "
Maintenance" for more information on busy out and release maintenance
commands.
When attempting to
Enable/Disable EC500,
an intercept tone is
received.
The
XMOBILE Type field
administered on the Station
screen for the XMOBILE
station is not
EC500.
Change the
XMOBILE Type
field administered on the
Station screen to
EC500.
The XMOBILE station’s
XMOBILE Type field is
EC500 and Configuration
Set
is not administered for
dtmf.
Access the associated
Configuration Set screen
and ensure that the entry in
the
Post Connect
Dialing Option
field is
dtmf.
The office caller ID is that
of the origination mapped
EC500 XMOBILE station
and not that of the
principal extension.
The XMOBILE station is not
bridged to the principal.
Bridge the XMOBILE station
to the principal extension.
Table 6-1. Error Conditions in the Operation of EC500 — Continued
Situation Possible Cause(s)
Suggested Action or
Resolution
Continued on next page