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XMOBILE Station Maintenance (Busy Out and Release)
Issue 4 August 2002
5-5
XMOBILE Station Maintenance (Busy
Out and Release)
Regardless of the in-use state of an XMOBILE station, maintenance commands to
busy out and release the XMOBILE stations can be issued by authorized System
Administrators on the DEFINITY or Avaya Communications Server running
MultiVantage software running System Administration Terminal.
The following are the principal uses of the busy out and release maintenance
commands:
1. If an EC500 XMOBILE station hangs in an error state that cannot be
cleared by ending the call with the ‘end call’ button on the cellular handset,
the System Administrator must issue the
busyout station <XMOBILE
extension>
command followed by the release station <XMOBILE
extension>
command.
This resets and clears all associated switch resources and drops the
connection between the switch and the handset.
2. The System Technician/Administrator is able to release any previously
busied out XMOBILE station using the
release station <XMOBILE
extension>
. The service state of the XMOBILE station is then restored to
In-Service.
3. If a mapped cell phone becomes lost or stolen, the System Administrator
can issue the
busyout station <XMOBILE extension> to all associated
XMOBILE extensions to prevent unauthorized access to the DEFINITY or
Avaya Communications Server running MultiVantage software. This is a
temporary solution since translation reload results in clearing the busied
out service state and makes the cell phone available. In addition, the
System Administrator should disable EC500 for the station. See Chapter 6,
"Troubleshooting" for further information.
The XMOBILE station busy out command on the System Administration Terminal
is available to System Technicians and Administrators. When successfully issued,
the following conditions exist for the busied out XMOBILE station:
■ No new incoming calls are delivered to the cell phone via the switch. It
does not affect the operation of the cell phone with regard to incoming calls
from its Service Provider.
■ If you have an EC500 cell phone which sends office caller ID, and that
station is busied out, then any calls into the switch are immediately
disconnected.
■ All existing connections that exist over the links associated with the
business connection are torn down and the connected parties dropped
from their call.
■ The service state is set to Out-Of-Service on the status station screen.