Filter
Top Products
NOOK User Guide Policies 206
WHAT WARRANTIES APPLY TO MY NOOK?
What is Covered?
This Limited Warranty covers your NOOK. For purposes of this Limited Warranty, “NOOK” means
only the hardware comprising: (i) your NOOK eReader unit; and (ii) the peripherals included in the
packaging with your NOOK.
Express Warranty
Subject to the terms and conditions of this Limited Warranty, Barnes & Noble, Inc. (“B&N”)
warrants to the original retail purchaser only (“you”) that your NOOK will be free from defects in
materials and workmanship under normal consumer use for a period of one (1) year from the date
of original retail purchase (the “Warranty Period”). This express warranty is not transferable to
subsequent owners of the product. If your NOOK was originally purchased by someone else as a
gift for you, as shown by a gift receipt, you will be considered the “original retail purchaser” of that
NOOK.
Implied Warranty
You may also have implied warranties under the laws of some jurisdictions. To the extent
permitted by applicable law, such implied warranties are limited to the duration of the Warranty
Period. Some jurisdictions do not allow limitations on the duration of an implied warranty, so this
limitation may not apply to you. You may not assign or otherwise transfer such implied warranties.
However, some jurisdictions extend the protection of implied warranties to subsequent consumers,
so this limitation may not apply to you.
HOW DO I MAKE A WARRANTY CLAIM OR OTHERWISE ARRANGE FOR THE
RETURN OF MY NOOK?
To make a warranty claim or arrange for the return of your NOOK pursuant to the NOOK™
TERMS OF SERVICE, you must contact B&N at one of the following numbers during the Warranty
Period:
• Within the United States – 1-800-THE-BOOK
• Outside the United States – 1-201-438-1834
HOW DO I RETURN MY NOOK TO B&N?
When you contact B&N at one of the numbers above, B&N will provide instructions to you as
to how and where to return your NOOK. Your NOOK must be shipped, prepaid and insured, in
appropriate protective packaging, together with proof of purchase and the Return Authorization
Number provided by B&N, to the address specified by B&N. You must return your NOOK within
the timeframe provided by B&N. You may also be required to provide a credit card to obtain an
advance replacement before B&N receives your NOOK at its returns center.