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NOOK User Guide Policies 207
All returned NOOKs become the property of B&N.
Before you send your NOOK to B&N, it is your responsibility to back up any data, software or files
stored on your NOOK because B&N will only return your NOOK to you if it is not covered by this
Limited Warranty and B&N has not provided an advance replacement. B&N is not responsible for
any loss of your data, software or files or for the cost of backing up your data, software or files.
If you do not comply with the terms above or with B&N’s instructions, there may be delays in
service or you many incur additional expenses. In particular, if you do not return your NOOK
within the timeframe specified by B&N, B&N reserves the right to charge you the purchase price for
a replacement NOOK. You will be solely responsible for any cost, expense, loss or the like relating
to your failure to comply with such terms or B&N’s instructions.
B&N DOES NOT PROVIDE, AND HEREBY DISCLAIMS, ANY EXPRESS OR IMPLIED
WARRANTIES REGARDING ITS WARRANTY SERVICES, INCLUDING, WITHOUT LIMITATION,
ALL DUTIES (IF ANY) OF WORKMANLIKE EFFORT AND OF REASONABLE CARE.
IF I MAKE A WARRANTY CLAIM, WHAT WILL B&N DO WHEN IT RECEIVES MY
NOOK?
When B&N receives your NOOK, it will examine it and determine whether it is covered by this
Limited Warranty. If, upon examination, B&N determines that your NOOK is covered by this
Limited Warranty, B&N will, within a reasonable period of time, at its option and at no additional
charge, do one of the following:
• replace your NOOK with a new or refurbished model of equal or greater value; or
• refund the purchase price you paid for your NOOK.
If B&N replaces your NOOK, B&N will bear the cost of sending a replacement NOOK to you,
freight prepaid.
THE FOREGOING IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY
OR FOR ANY OTHER CLAIMS OTHERWISE RELATING TO THIS LIMITED WARRANTY.
WHAT WILL BE THE WARRANTY PERIOD IF MY NOOK IS REPLACED?
If your NOOK is replaced during the Warranty Period, it will be covered by this Limited Warranty
for the remainder of the original Warranty Period or ninety (90) days from the date of shipment of
the replaced NOOK, whichever is longer.
WHAT IF MY NOOK IS NOT COVERED BY THIS LIMITED WARRANTY?
If your NOOK is not covered by this Limited Warranty, B&N will return your NOOK to you, at your
expense, or will charge your credit card for any advance replacement NOOK provided to you.