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Problems and Solutions
Check to see if the printer driver is installed properly
It is possible that the printer driver may not be installed properly. In this situation, uninstall
the printer driver and reinstall from the beginning.
Re-installing the printer driver
1 Click Start, select Programs, click BJ Printer, then click Uninstall.
2 Click the Yes button.
3 Click the OK button to uninstall the printer driver.
4 Reinstall the printer driver. For details, refer to the Quick Start Guide.