Canon BJC-85 Printer User Manual


 
268Troubleshooting
Problems and Solutions
Type x Error appears on the screen
This is a Macintosh printer error where x is replaced with a number.
Determine if any other software applications are open
If you are running other software applications during a print job, it is possible that the
required amount of memory may not be available for the print job and result in this error.
Close all software applications and start the print job again.
Determine if sufficient memory is available
Refer to the application software manual to verify that you have enough memory to run the
software application. If you do not have sufcient memory, add memory (RAM). Refer to
your computer documentation for details about adding memory.
Check to see if there is sufficient available space on the hard disk of your computer
An error could occur if there is not enough space available on the hard disk of your
computer. Secure enough hard disk space by deleting unnecessary les to create enough
space for the creation of temporary les during printing.
Determine if there is any problem with the document file
If unknown characters and letters are printed only for a specic document le, then the
problem may exist within that le, or the software application that you are using. In this
case, try typing the same text in a newly created le. If the new document prints normally
then the problem exists in the original document le. If the same problem occurs with the
new le, call the Canon Customer Care Center.
Before You Call For Service
Getting Help From Canon
Macintosh