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210Troubleshooting
Problems and Solutions
If print quality is not restored after cleaning
Perform print head deep cleaning to flush the nozzles. Print a Nozzle
Check Pattern to see if the printing quality has been restored. Repeat
deep cleaning if the problem still persists.
Cleaning the Print Head
If print quality is not restored after deep cleaning
The ink may have run out. Replace the ink tank and print the Nozzle
Check Pattern to see if the print quality has been restored.
Printing a Nozzle Check Pattern
If print quality is not restored after replacing the ink tank(s)
Replace the BJ cartridge.
Replacing a BJ Cartridge
The print head may be worn out or the ink may have dried and ruined the
nozzles. After replacing the BJ cartridge, print a Nozzle Check Pattern to
see if the printing quality has been restored.
If you will not be using the printer for an extended amount of time, leave
the BJ cartridge installed inside the printer or remove it and keep it in the
Ink Cartridge Storage Box to avoid damage.
Note