Filter
Top Products
269Troubleshooting
Problems and Solutions
Determine if the printer driver has been installed properly
There may be a problem with the printer driver. Uninstall it and install the printer driver
again.
The problem may exist within the printer driver. Uninstall the printer driver and reinstall it.
Printing With Macintosh
Determine if any special extension files or control panel options are in use
The printer driver could conflict with a non-Apple generated file extension or a control panel
option. Use the Extensions Manager to change the configuration to eliminate any conflicts.
■ Cannot execute background printing
Make sure that background printing has been turned on
If you cannot execute background printing, this feature may have been turned off.
Turning on background printing
1 Open the printer driver.
2 Select the Page Layout tab.
3 Click the Background Printing box; make sure a check mark appears.
Windows