Filter
Top Products
264Troubleshooting
Problems and Solutions
Check to see if you have installed the wrong BJ cartridge for the print job
If the BJ cartridge is not appropriate for the print job, or if you attempt to start a print job with
the optional Scanner Cartridge installed, the printer will beep 4 times and the orange
ERROR light will flash. Install the correct BJ cartridge to resume printing.
Check the ink level in the ink tanks
If the low-ink alert has been turned on, the orange ERROR light will flash and tell you which
ink tank is low by the number of flashes. You can continue the print job until the ink runs out
by pressing the RESUME button, but immediate replacement of the ink tank is
recommended. Use the printer driver or the printer’s operation panel to reset the low-ink
alert after replacing the ink tank.
Using the Low-Ink Alert
Check to see if you have stopped the BJ cartridge replacement
If you discontinue the BJ cartridge replacement, the printer will beep 3 times and the
orange ERROR light will flash. Press the CARTRIDGE button to continue BJ cartridge
replacement. If you intend to use the printer in this situation, then press the RESUME
button.