Chapter 5 Troubleshooting the System Hardware
Undetermined Problems
5-26
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
Check the LEDs on all the power supplies. If the LEDs indicate the power
supplies are working correctly, follow these steps:
Step 1 Power down the device.
Step 2 Be sure the device is cabled correctly.
Step 3 Remove or disconnect the following devices (one at a time) until you find the
failure (power up the device and reconfigure it each time):
• Any external devices
• Surge suppressor device (on the device)
• Modem, printer, mouse, or non-Cisco devices
• Each adapter
• Disk drives
• Memory modules (minimum requirement = 256 MB [two banks of 128-MB
DIMMs])
Note Any component that is internal to the device, with the exception of
customer-replaceable adapters, must be serviced by a licensed service
technician. Contact your service representative.
Step 4 Power up the device. If the problem remains, suspect the following parts in the
order listed:
a. Power supply
b. Power cage assembly
c. System board
Note If the problem goes away when you remove an adapter from the system,
and replacing that adapter does not correct the problem, suspect the
system board.
