Chapter 5 Troubleshooting the System Hardware
Using the System Diagnostic Programs
5-8
Cisco Wide Area Application Engine 7326 Hardware Installation Guide
OL-6831-02
The following are the meanings of the error message elements:
Error Message Element Explanation
fff 3-digit function code that indicates the function being tested when the error
occurred. For example, function code 089 is for the microprocessor.
ttt 3-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel; see the
“Diagnostic Error Codes” section on page 5-37.)
iii 3-digit device ID. (These codes are for trained service personnel; see the
“Diagnostic Error Codes” section on page 5-37.)
date The date that the diagnostic test was run and the error recorded.
cc Check value that is used to verify the validity of the information.
text message Message that indicates the reason for the problem.The format is as follows:
Function Name: Result (test-specific string)
where:
Function Name is the name of the function being tested when the error
occurred. This corresponds to the function code (fff) shown in the error
code format in the previous section.
Result can be one of the following:
• Passed—This result occurs when the diagnostic test is completed
without any errors.
• Failed—This result occurs when the diagnostic test discovers an error.
• User Aborted—This result occurs when you stop the diagnostic test
before it is complete.
• Not Applicable—This result occurs when you specify a diagnostic test
for a device that is not present.
• Aborted—This result occurs when the test could not proceed, for
example, because of the system configuration.
• Warning—This result occurs when a possible problem is reported
during the diagnostic test, such as when a device driver is not found.
• Test-specific string—This is additional information that you can use to
analyze the problem.